Outreach Service Representative

Locations:  Pittsburgh area, Philadelphia area, Harrisburg area

Who is Mendoza Group:

We are marketing professionals who create communication strategies with a different point of view. Much of our work is focused on multicultural communities and making connections with populations that have largely been ignored by mainstream marketers.

Position Summary:

We’re looking for outgoing ‘connectors’ who seek an opportunity to make a difference in their community, one event at a time.If you value a job opportunity where you’ll feel a sense of purpose, invigoration and satisfaction, then this is a perfect fit for you. The on-call Outreach Service Representative (“OSR”) is responsible for providing    community outreach services to clients of Mendoza Group. The OSR will work as part of an assigned outreach team and will be a point of contact at various clients’ events. The position requires someone who is dependable, responsive and possesses strong communication skills. This position is an on-call position, based on project needs.

Principal Duties and Responsibilities:

• Attend training meetings via teleconference and/or in-person to gain an understanding of the clients’ products/services.
• Attend and participate in strategy meetings in-person and/or via teleconference as requested.
• Promote and distribute program materials, promotional items, etc.
• Be available to attend events, predominantly on weekends.
• Communicate with Mendoza Group’s Project Managers regarding event checklists and general event logistics such as staffing assignments, internal meetings before events, training, event objectives, regulations, and reporting.
• Ensure timely arrival at every event.
• Report event results in a timely manner to Mendoza Group’s Project Managers.
• Report hours and event expenses timely using Mendoza’s online time tracking portal.
• Recommend specific actions to support event implementation.
• Perform other duties as assigned by Mendoza Group’s Project Managers, Account Managers and/or Director of Community Marketing.

Requirements:

• Have a reliable email address for communication
• Be proficient in MS Office
• Hold a Bachelor’s Degree, or have prior work experience in community outreach initiatives
• Have a valid driver’s license
• Have reliable means of transportation to travel to events
• Fluency in Spanish-language a plus
• Be able to carry and transport boxes/materials to events when required

Email your resume to Diana Osma at dosma@mendozagroup.com.

Mendoza Group is an equal opportunity/affirmative action employer. Mendoza Group prohibits unlawful discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and any other protected class status under applicable federal and applicable state law.